Frequently Asked Questions

We currently serve BC and Alberta. In the future, we plan to expand further into other Canadian provinces. Stay up to date on our Instagram, Facebook, and email list to be the first to know when we expand into additional areas. 

Not yet, but our show room — where you can experience our tilt and turn windows, exterior doors, and garage doors in person — will be opening soon.

Choosing the right material depends primarily on your budget and aesthetic tastes. All of our products, no matter their material, offer a high degree of insulation and energy efficiency. Our team can help guide you through the best options based on your home’s unique needs.

uPVC is known for being energy efficient, durable, and low maintenance. uPVC windows are resistant to rot and corrosion and are available in a wide variety of colours. 

Aluminum is sleek, strong, lightweight, and weather-resistant. Aluminum windows provide a modern look with a slim profile but are not available in colours.

Wood windows offer a natural, timeless look with excellent insulation but may require more maintenance than uPVC or aluminum in the long term. 

Yes! Our windows are custom-made to fit your dimensions, style preferences, and needs. Our exterior doors are also custom-made to your style and material preferences. Our team will work with you to build the optimal finishings for your home. 

Yes! We offer a wide range of colours and stains for uPVC and wood windows and doors, so you can choose the perfect match for your home’s exterior and interior style.

The length of your warranty period depends on your chosen product type and model. Please contact us to learn the precise warranties of Jesko products.

If you encounter any installation or product manufacturing issues, please contact us immediately. Our team is here to address and resolve any concerns as soon as possible. 

The installation time varies depending on the size and scope of your project. On average, window and exterior door installations take 1-2 days, but our team will provide a timeline based on your specific project. 

Please submit a form through our Contact Us page telling us more about your project. We will schedule a free in-home consultation, take measurements, and provide a quote based on your product selections.

After you submit a form, we will schedule a free in-home consultation, take measurements, and provide a quote based on your product selections. Then, we’ll place your order and schedule installation for your chosen products. 

Unfortunately, we do not offer shipping for our windows. All window orders require professional consultation and installation to ensure a correct fit. At this time, we cannot ship garage doors.

We do offer shipping on exterior doors. Please contact us to arrange shipping and delivery. 

Condensation occurs when warm, moist air inside the home meets a cooler surface, such as a window. This is common in colder weather or in areas with high humidity levels. High-quality insulated windows can eliminate condensation, in turn minimizing mold growth.

U-value (also known as thermal transmittance) measures how well a window or door insulates against heat loss or protects against excess heat. A lower U-value indicates better insulation properties, helping keep your home warmer in the winter and cooler in the summer. Windows and doors are areas where heat loss tends to occur most often in the home. Investing in high-quality energy-efficient windows will improve your home’s U-value and reduce your utility bill.

The Canada Greener Homes Loan is an interest-free loan offered by the Federal Government of Canada to help homeowners make their homes more energy efficient. Find out if you’re eligible for the loan here. 

If you’re interested in applying for the Canada Greener Homes Loan, be sure to do so before your renovation begins, as work that has already been started or completed is not eligible.

Tilt and turn windows offer two opening options: they tilt inward for ventilation or swing open for maximum airflow. This provides increased options and versatility, unlike other window styles which can only be opened one way. Tilt and turn windows swing inwards, meaning they can be cleaned from inside the home as an easier alternative to exterior window cleaning. 

Yes, our windows are built with security in mind. Many of our windows feature multiple locking points, durable material, and strong construction to resist forced entry. Our BluEvolution 82 windows, in particular, offer added security with five anti-burglary locking points per sash.

Our garage doors are designed to be compatible with most opener systems. If you’re using an existing opener, our team will assess compatibility and offer solutions to ensure smooth operation.

Yes, we offer ongoing service and repair support for all our products. If any issues arise post-installation, simply contact us, and we’ll address them promptly to keep your windows, doors, and garage doors in top condition.